Accessibility Statement
Document Solutions Group is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors, and applying the relevant accessibility standards to guarantee we provide equal access and opportunity for people with disabilities. We adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our accessibility standard.
Our Commitment to Accessibility
At Document Solutions Group, we believe that everyone should have equal access to information and services, regardless of their abilities or disabilities. This commitment is embedded in our design and development processes, ensuring that our website is usable by as many people as possible.
- Inclusive Design: We strive to create designs that are inherently accessible and usable for all individuals.
- Continuous Improvement: We regularly review and update our website to maintain accessibility standards.
- User Feedback: We value feedback from our users and use it to improve the accessibility of our site.
Measures to Support Accessibility
Document Solutions Group takes the following measures to ensure accessibility of our website:
- Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users to access all features and content without relying on a mouse.
- Screen Reader Compatibility: We ensure that our website is compatible with screen reader software, providing alternative text for images and structuring content logically for easy navigation.
- Color Contrast: We maintain sufficient color contrast between text and background elements to ensure readability for users with low vision or color blindness.
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Alternative Text:
All images on our website have descriptive alternative text, allowing screen readers to convey the content and purpose of the images. For decorative images, the alt attribute is set to null (alt=""). For more complex images, we provide longer descriptions where needed.
- Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand and navigate.
- Form Accessibility: Our forms are designed to be accessible, with clear labels, instructions, and error messages to guide users through the submission process.
- Resizable Text: Users can easily increase or decrease the text size on our website without losing content or functionality.
- Consistent Navigation: We maintain a consistent navigation structure throughout our website to help users find what they need quickly and easily.
- Video Captions and Transcripts: All video content includes captions and transcripts to provide access for users who are deaf or hard of hearing.
Conformance Status
The Document Solutions Group website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard. We are actively working to address these areas and achieve full conformance.
Specific accessibility efforts include:
- Regular audits of our website to identify and address accessibility issues.
- Training our staff on accessibility best practices.
- Working with accessibility consultants to ensure our website meets accessibility standards.
- Seeking user feedback on accessibility issues and incorporating it into our improvement process.
Limitations and Alternatives
Despite our best efforts to ensure accessibility of the Document Solutions Group website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
| Issue | Potential Solutions | Timeline |
|---|---|---|
| Some older PDF documents may not be fully accessible. | We are working to convert these documents to accessible HTML or provide accessible versions. | Ongoing |
| Some dynamic content may not be fully compatible with all screen readers. | We are implementing ARIA attributes to improve screen reader compatibility. | Next Update |
If you encounter any accessibility barriers while using our website, please contact us, and we will do our best to provide you with the information or service you need through alternative means.
Feedback
We welcome your feedback on the accessibility of the Document Solutions Group website. Please let us know if you encounter accessibility barriers on our website.
Contact Information
Address: 42 Enterprise Drive, Suite 200, Sacramento, CA 95828, USA
Email: accessibility@documentsolutionsgroup.com
Phone: (916) 555-0123
We try to respond to feedback within 5 business days.
Formal complaints
If you require to raise a formal accessibility complaint, please email your concerns to accessibilitycomplaints@documentsolutionsgroup.com. We will acknowledge receipt of your complaint within 2 business days and aim to provide a full response within 10 business days.
Date of Statement
This statement was created on June 5, 2024, and last updated on June 5, 2024.